MetroFax is a popular online fax service provider, based in Bellevue, Washington. MetroFax provides internet fax services to individuals, small businesses and corporations. MetroFax publishes the details of their individual and small business plan online but require you to get in touch with them if you need their corporate plan. MetroFax has been in business for a long time and in that time have maintained a very positive image and the feedback by their users have been very positive.
|Pros||Large allocation of fax pages in plan||Low overage fees||Yearly discount available|
|Cons||No Free Trail, second month free||Toll Free numbers costs $2.00 extra||$12.95 activation fee|
To see how MetroFax compares with other internet fax providers, take a look at our internet Fax comparison grid.
|Annual Discount||$11.95 / month effective|
|800 Number||Yes, $2 setup fee|
|866, 877, 888 Numbers||Yes, $2 setup fee|
|Free Trail Period||No|
|Incoming Pages||1000 Combined Limit|
|Outgoing Pages||1000 Combined Limit|
|Max Users in Plan||1 user|
|Incoming Overage Prices||$0.03 per page|
|Outgoing Overage Prices||$0.03 per page|
|Customer Support||8:00 – 9:00 pm, EST, M-F|
MetroFax on their website offers its individuals and small business users a single plan that they can sign up for. The fax plan from MetroFax is pretty good with 1000 pages free that come as part of the plan. The good thing about the 1000 pages is that it is infact 1000 pages and not 1000 minutes that most other fax service providers offer. So no matter how long your fax takes to send or receive your number of free pages will not be affected. While it is slightly expensive at $12.95 you have the option of paying annualy which reduces it down to $11.95 effectively. Another sore point is that MetroFax charges you an additional $2.00 fee if you opt to have a Toll Free number.
MetroFax though makes it up with quality service and excellent customer support. If you are looking for a stable fax provider then MetroFax must be definitely on your shortlist.